Electronic Medical Record

How might we simplify the data entry process for nurses gathering and reviewing patient information for physicians?
emr
Introduction
Overview

The work on this page is part of a design exercise for a private healthcare software company that creates electronic records for medical professionals and patients.

Due to the secure nature of healthcare services, I removed company and branding as a design candidate. The work on this page demonstrates my thought process in a short, fixed timeframe.
My contributions

Notable deliverables include: competitor analysis, feature prioritization, information architecture, design system, wireframes, interactive prototype

Timeline

3-days

Role

UX Designer Candidate

Problem
Collecting, organizing, and analyzing patient information is critical to capturing the story of a patient’s healthcare over time. The constant expansion of support for healthcare providers, home, and mobile support is ever-changing and a necessary process to support our patients and medical professionals.

The advancement of technology and our ability to build in-house software presents an opportunity to evaluate how we can reimagine how we collect and review patient information.

 

Goals
01
Current and past health

To include a way to document dates & comments for diabetes, asthma, heart conditions, use of tobacco and alcohol, and surgeries.

02
Immunizations and childhood diseases
To explore a database-driven module to identify if a patient or family member is adopted and needs to provide additional historical family history.
03
Family history
To capture and store the ability to compare conditions and show patterns across family members.
Constraints
Critical
3-day turnaround

Limited time to conduct research and ideation sessions for user validation.

Discovery work to understand current methods of process
Research
User insights

Mapping the experience

Competitor analysis
Solution
Patient questionnaires

Capture information prior to physician visit.

Review and save updates

Sync updates across for patient and physician to review.

Key features
Design system

Standardize components to differentiate component states during user interactions.

Visual language
CSS styles to differentiate primary, secondary and error or required information.
Navigation panel
Maximize screen real estate by truncating when in client focus view.
Key screens
Sign on screen
Secure patient privacy and verify nurse & physician access by location
Navigation panel
Expand/Collapse navigation options
Patient vitals
View vitals and collect new patient information
Family history
Collect/update patient family history information
Chart review
Verify new and existing information before updating for physician notification
Reflection​

While I did not ultimately recieve an extended offer for employment, I got to gain experience from this exercise.

In retrospect, I learned more about the users than the final visual product. Some additional steps I would take should I have been fortunate to continue would include:

Next steps
  • Conduct a moderated usability test to define user insights and additional areas for improvement.
  • Test and iterate until design interactions are meeting goals presented by stakeholders.
Content