Healthcare

Electronic Medical Record

How might we simplify the data entry process for nurses gathering and reviewing patient information for physicians?

Timeline 3-days

My role UX Designer Candidate

Deliverables user research, user design

Overview

The work on this page is part of a design exercise for a private healthcare software company that creates electronic records for medical professionals and patients.

Due to the secure nature of healthcare services, I removed company and branding as a design candidate. The work on this page demonstrates my thought process in a short, fixed timeframe.

Problem

Outcome

Data collection in short amount of time The constant expansion of support for healthcare providers, home, and mobile support is ever-changing and a necessary process to support our patients and medical professionals.

Prioritize questionaires Gather information based on appointment visit whether follow-up or concern.

Staying up to date with modern technology The advancement of technology and our ability to build in-house software presents an opportunity to evaluate how we can reimagine how we collect and review patient information.

Become omnichannel Support handheld devices on the go and not constraint to a room.

Approach

My primary user is a nurse role collecting information from a patient to prepare for a physician. Key areas to focus on gathering include, but are not limited to current and past health records, immunization and childhood diseases, and family history.

Methodology

I decided to map the experience in a flow to gain an understanding on experience for both a patient and nurse. Then I created a priority matrix for information based on placement I was able to view from limited competitor screen availability.

Key findings

Recommendations