UX leader with 9+ years of experience optimizing design systems and team collaboration across product, research, and content.
Recent
Medical Mutual
Previous
Fidelity Investments
Based in
Cleveland, OH
Principles
Humans first
Observe, listen, and adapt designs to genuine user challenges.
Design to scale
Design with flexibility—anticipate future needs without rework.
Pace over perfection
Balance speed and quality—deliver value without delay.
Context-driven design
Adapt interfaces dynamically based on user needs and environments.
Experience
Medical Mutual
Lead UX Designer
2025
Fidelity Investments
Senior UX Designer → Principal UX Designer
2020 - 2024
KeyBank
Senior UX Designer → UX Lead → Studio Operations Manager
2018 - 2020
Artful Home
Graphic Designer → UI Designer
2016 - 2018
Testimonials
Edward takes the initiative to ensure that the end user gets what they need by making bold decisions, owning the details, and over-delivering. Edward always goes above and beyond in his designs and resources, his research and understanding, and his willingness to help others.
Edward continues to engage across domains and offers to support and contribute to the larger organization. He is highly regarded and often consulted when teammates are looking to understand accessibility and design standards.
Edward is always looking out for the interests of the user / customer and trying to actually uphold the values of someone obsessed with user experience.
Showcase 2016 - 2025
Medical Mutual
Led a cross-functional UX team, optimizing design processes for scalability. Strengthened collaboration, refined messaging frameworks, and improved user experience across multiple platforms.
Explore Medical Mutual
Fidelity Investments
Led design system evolution, aligning accessibility, theming, and component workflows. Increased adoption rate of visual styles by 75%, strengthened documentation, and fostered team-wide adoption.
Explore Fidelity Investments
Keybank
Established an in-house design studio, enhancing staffing, onboarding, and UX execution. Delivered a digital Paycheck Protection Program application, achieving a 91% click-through rate for 28K+ clients.
Explore Keybank
Artful Home
Led intranet redesign for 2,000 artists, enhancing product discovery for 22K+ items. Improved checkout flow, increasing customer engagement by 20% through Agile design iterations.
Explore Artful Home
Skills
Product Strategy
UX Research
Workshop Facilitation
Wireframing
Accessibility
Agile Scrum
Product Design
Information Architecture
DesignOps
Design Systems
Design Foundations
Design Tokens
Component Systems
Interaction Design
Side note: I built this website's
Front-end
HTML
Scss/CSS
Nunjucks
Javascript
with a little help from AI.