Nov 24, 2025

End Year Evaluation

Lead Product Designer

Feedback from Others: Requested

  • Product: Shailaja Taparia
  • Research: Jeff Chen
  • Design. Jennifer Preston
  • Design System, Nicole Armstrong

Goal #1: Tasks Module for MyHumana

  • Objective: Establish a unified module that consolidates member actions to improve member awareness and streamline task completion, while resolving existing inconsistencies in the user interface for action initiation and completion.
  • Result: Collaborated cross-functionally with product, content, and research to iteratively refine taxonomy, wireframes, and interaction designs for tasks module across MyHumana horizontal platforms.

Goal #2: Medicaid Mobile App Enablement for Illinois, Indiana, Michigan, South Carolina, and Virginia

  • Objective: Accelerate and standardize Medicaid workflow production and maintenance for multiple states.
  • Result: Leveraged advanced logic engine within Figma to automate and streamline workflow creation, reducing production time by 30% to enhance efficiency for state-specific Medicaid processes.

Goal #3: MyHumana Horizontal Design Standards

  • Objective: Enhance design system consistency and scalability across responsive web and mobile app channels through collaboration with Nucleus.
  • Result: Modernized token architecture, expanding variables by 55% to enable scalable responsive layouts and brand themes across 148 Figma teams for web and mobile.

Library Stats:

  1. NDS: Basics - Shadows
    • 3 styles
  2. NDS: Basis - Icons
    • Used by 148 teams, 1.2k components
  3. NDS: Basics - Color
    • 81 styles, 144 variables
  4. NDS: Web - Typography
    • 47 styles, 50 variables
  5. NDS: Android - Type
    • 42 styles
  6. NDS: iOS - Type
    • 54 styles

Total:

  • 227 styles
  • 194 variables
  • 1.2k components

NEW:

  • 59 styles
  • 300 variables
  • 1k components

How goals

  • Committed: Advanced accessibility and design consistency by architecting horizontal standards and reusable page templates, ensuring members experienced a unified, inclusive interface across platforms.
  • Curious: Drove efficiency and scalability by consolidating six design libraries into one streamlined system, reducing duplication and accelerating delivery across responsive web and mobile applications.
  • Caring: Provided clear guidance for vertical teams to align on design standards, reducing friction from system changes and enabling teams to stay focused on member needs rather than technical limitations.

In my first four months, I inherited a set of design files with limited documentatin and quickly decided to conduct audits and observe team workflows. From that foundation, I started to draft proposals to improve our ways of working, consolidating resources, and aligning practices across platforms. These efforts exemplified Humana values — commitment to accessibility and consistency, curiosity in streamlining systems, and care in guiding teams toward member‑focused outcomes.

Overall summary

In my first months, I quickly immersed myself in understanding the lay of the land across MyHumana, the launch of a PI, and the transition into leading the tasks module initiative after inheriting work from an external design agency. At the same time, I balanced Medicaid mobile app needs and began defining horizontal design standards to prepare for system modernization. Effective time management was essential to prioritize correctly and deliver the right level of fidelity at milestone check‑ins.

Looking ahead, I see growth opportunities in strengthening executive alignment and stakeholder management to drive clearer consensus on scope and timelines. By refining communication and negotiation with senior leadership, I can support smoother decision‑making and ensure both immediate objectives and long‑term strategic priorities are met.