Jan 28, 2025

Research Protocal

A recommended shared document for UX Lead, Research Lead and business partners.

Focus

This section is not shown to participants. It is intended to help current team members and future researchers understand the context of the work.

[Briefly describe the purpose of this study. Include information about the users, problem statement, business objectives, hypotheses, or KPIs]

Include other background that would held someone unfamiliar with the project understand the purpose and context:

  • project history
  • previous studies
  • recent technology changes or business decisions.
  • etc.

Note: Spell out acronyms

• • •

Agenda

An example guide for a 30-minute increment with participants.

Time Activity
3 min Introduction
5 min Preliminary questions
15 min Task questions
5 min Follow-up questions
2 min Closing remarks

Problem Statement

Research Objective

  • Before jumping into a particular methodology, ensure you have a clear understanding on what you're trying to discover or evaluate.
  • Does this research align to objective key results (OKR) or key performing indicators (KPI)?

Hypothesis

(Optional)

Measurement

Research Questions

High-Level
  • Question 1
  • Question 2
  • Etc.

Timeline

(Optional)
Timeframe Deliverable
Kickoff
Study Plan Review
Pilot Study Date(s)
Scheduling Coordinate with Research partners for compensation amount and scheduling.
Recruiting Create bullet points describing the kinds of participants you want to recruit.
Study Create a moderator guide for interview component - if there are several topics being discussed, merge them into a single document.
Debrief After each session, let the participant hang up first so that the moderator, notetaker and any observers can briefly discuss the session.

Methodology

Brief description of the method, e.g., 1-hour remote interviews with reps.
Milestone Description
Kickoff
Study Plan Review
Pilot Study Date(s)
Debrief

Prototype

  • If using a QA server or test account, provide link and login.
  • Link to prototype(s),
  • Link to or paste in any other study artifacts such as flat images.

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